Frequent Questions:
Do you make a hinged box or a slider box? We make slider boxes but we do not make any kind of hinged box.
Are you going to make a 200 count box? Right now we have no plans to.
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Pro-Mold, Inc.
206 Haigh Rd.
Kipton OH,
USA 44049
(800)831-7303
Hours: 9 AM to 4 PM EST, Monday-Friday
Email
Shipping
$8 Shipping Charge via DHL Ground Service to the Continental United States only. Outside Continental United States plus exact freight charges. All orders from the United States ship from Cleveland, Ohio and take 2-7 business days to be delivered via DHL. We do offer expedited shipping and you will be emailed your expedited shipping options after you place an order.
International Orders
There is a minimum order of $100 for all orders outside the United
States including all APO and AFO addresses. We will email you the
international shipping options after you place the order.
We will cancel the order if you don't like the freight options. Your
credit card is not charged until we ship the order.
Return Policy
Customers must obtain a Return Authorization Number (RA) before
attempting to return any merchandise! All merchandise can be returned
within 30 days of invoice date for a refund amount of the original
merchandise price. The customer is responsible for all return shipping
charges. In the event of a Pro-Mold mistake, Pro-Mold will pay for
return shipping charges. No merchandise can be returned after 30 days from the invoice date.